Meet the Team

Our friendly team are here for you at every step.

Meet the team who are here to provide you with individualized, straightforward and seamless support.

Access Specialists

Once your enrollment form has been submitted, our Access Specialists will work with your doctor to complete your paperwork, investigate all benefits and set up pharmacy routing. They’ll also assist you with:

  • Appeals (where necessary)
  • Prescription renewal support
  • Financial assistance*
Our Team - Amy Carlson

Amy Carlson

Access Specialist II

Treatment Areas:

Kenny Akitoye

Access Specialist II

Treatment Areas:

Kristi Watson

Kristi Watson

Access Specialist II

Treatment Areas:

Kris Donohue

Kris Donohue

Access Specialist II

Treatment Areas:

Rodney Martin

Access Specialist II

Treatment Areas:

Jacob Gonzalez

Access Specialist II

Treatment Areas:

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Ouriel Filho

Ouriel Filho

Access Specialist II

Treatment Areas:

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Rachal Soares – RPhT

Access Specialist Program Lead

Treatment Areas:

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Yvette Anderson

Senior Manager, Patient Hub

Treatment Areas:

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Clinical Specialist Team

Our Clinical Specialist Team will provide product support to help you manage every aspect of your therapeutic routine, such as clinical education and 1-to-1 administration training. This can be either at home or in-clinic.

Anna Fisher

Anna Fisher

Clinical Education Manager, Metabolic

Treatment Areas:

Jamie Ray – RD LDN

Senior Manager, Clinical Managers

Treatment Areas:

Jessica Williamson

Jessica Williamson

Clinical Education Manager, Metabolic

Treatment Areas:

Lindsay Schumacher – RDN

Clinical Education Manager, Metabolics

Treatment Areas:

Bryce Sobol

Bryce Sobol

Clinical Education Manager, Immunology

Treatment Areas:

Susana Alamilla

Susana Alamilla

Clinical Education Manager, Immunology

Treatment Areas:

Sherry Adcock – RN MSCN

Clinical Education Manager, Neurology

Treatment Areas:

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Erica Berry

Erica Berry

Clinical Education Manager, Neurology

Treatment Areas:

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Management Team

Heading up the team, is John Reid, Director of Patient Support. It’s John’s mission to be a strong advocate for patients and caregivers living with rare diseases.

John Reid – MBA

Director, Patient Support

We look forward to working with you. Don’t hesitate to get in touch with us on +1 (888) 360-8482 or at hello@cyclevita.life

Look out for us at events, we’d love to say hello! And follow us on Facebook @CycleVita

*Eligibility criteria may apply to ensure compliance with all applicable federal and state requirements, and benefits may be limited to commercially insured patients only. For more detailed information about eligibility, terms and conditions, please contact us on +1 (888) 360-8482.