Meet the Team
Our friendly team are here for you at every step.
Meet the team who are here to provide you with individualized, straightforward and seamless support.
Access Specialists
Once your enrollment form has been submitted, our Access Specialists will work with your doctor to complete your paperwork, investigate all benefits and set up pharmacy routing. They’ll also assist you with:
- Appeals (where necessary)
- Prescription renewal support
- Financial assistance*

Amy Carlson
Access Specialist II
Treatment Areas:



Kenny Akitoye
Access Specialist II
Treatment Areas:


Kristi Watson
Access Specialist II
Treatment Areas:


Kris Donohue
Access Specialist II
Treatment Areas:


Rodney Martin
Access Specialist II
Treatment Areas:


Jacob Gonzalez
Access Specialist II
Treatment Areas:


Ouriel Filho
Access Specialist II
Treatment Areas:


Rachal Soares – RPhT
Access Specialist Program Lead
Treatment Areas:





Yvette Anderson
Senior Manager, Patient Hub
Treatment Areas:




Clinical Specialist Team
Our Clinical Specialist Team will provide product support to help you manage every aspect of your therapeutic routine, such as clinical education and 1-to-1 administration training. This can be either at home or in-clinic.

Anna Fisher
Clinical Education Manager, Metabolic
Treatment Areas:



Jamie Ray – RD LDN
Senior Manager, Clinical Managers
Treatment Areas:



Jessica Williamson
Clinical Education Manager, Metabolic
Treatment Areas:



Lindsay Schumacher – RDN
Clinical Education Manager, Metabolics
Treatment Areas:



Bryce Sobol
Clinical Education Manager, Immunology
Treatment Areas:


Susana Alamilla
Clinical Education Manager, Immunology
Treatment Areas:


Sherry Adcock – RN MSCN
Clinical Education Manager, Neurology
Treatment Areas:


Erica Berry
Clinical Education Manager, Neurology
Treatment Areas:

Management Team
Heading up the team, is John Reid, Director of Patient Support. It’s John’s mission to be a strong advocate for patients and caregivers living with rare diseases.

John Reid – MBA
Director, Patient Support
We look forward to working with you. Don’t hesitate to get in touch with us on +1 (888) 360-8482 or at hello@cyclevita.life
Look out for us at events, we’d love to say hello! And follow us on Facebook @CycleVita
*Eligibility criteria may apply to ensure compliance with all applicable federal and state requirements, and benefits may be limited to commercially insured patients only. For more detailed information about eligibility, terms and conditions, please contact us on +1 (888) 360-8482.